Visitor Information

Please note we have adjusted our visitor policy in line with State Government’s announcement on Sunday 27th September.

Hospital inpatients can now have one nominated visitor per day for a maximum of two hours, with children under 18 in hospital able to have two parents or carers visit with no time limit.

Visiting hours will be as follows: 
Monday – Friday
3.00 pm to 5.00 pm
Saturday, Sunday & Public Holidays 12.00 pm to 2.00 pm

The safety of our patients and staff remains our highest priority, and we continue to maintain strict safety protocols on site, including physical distancing, hand hygiene, wearing of masks and temperature checking on arrival.

Thank you for your understanding and cooperation.

 

Entry to the hospital grounds is available from Springvale Road, via the service lane.

Parking is located at the rear of the centre, with disabled parking spaces clearly marked and positioned close to the hospital entrances. First hour is free and then fees for parking apply.

Buses

The following bus lines travel past the Centre:

  • No. 742, Eastland to Chadstone
  • No. 850, Dandenong to Chelsea
  • No. 885, Glen Waverley to Springvale
  • No. 902, Airport West to Chelsea

Train

The nearest train station is Glen Waverley, approximately 3.6km from The Victorian Rehabilitation Centre.

Taxi's

Reception can call you a taxi where required.

The Victorian Rehabilitation Centre is at 499 Springvale Road, Glen Waverley 3150, conveniently located between Waverley Road and Ferntree Gully Rd.

There a two large shopping Centre's, local to The Victorian Rehabilitation Centre = The Glen and Brandon Park Shopping Centre.

Smoking

In the interests of healthcare and patient comfort, smoking is not permitted in the hospital building or throughout the hospital grounds, apart from the designated smoking area.

Alcohol

Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.

Food

A patient's diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery. For this reason any food brought by visitors should only be consumed following consultation with nursing staff.

COVID-19 Visitor Update

The protection of our patients and staff is our highest priority.

In response to the current COVID-19 outbreak in Victoria, unfortunately we are not accepting visitors at our hospital until further notice, unless under exceptional circumstances*.

We apologise for the inconvenience and hardship this may cause, but appreciate your understanding the need to keep patients as safe as possible during these challenging times.

Please contact your loved ones by telephone or device, and our friendly staff will support and encourage regular digital drop-ins so you can keep in touch.

*requires approval of the Hospital Coordinator


Reception Hours

Monday to Friday: 8.00am to 8.00pm
Saturday: 10.00am to 5.00pm
Sunday: 10.00am to 5.00pm

Consulting Suites Reception Hours

Monday to Friday: 9.00am to 5.00pm
Closed on weekends and public holidays

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