Visitor Information


The well-being of our patients, staff and doctors is our priority. 

In response to the Novel Coronavirus COVID-19 outbreak in Australia, we have had to make changes to our hospital visiting protocols. 

To ensure the safety of our patients, staff and doctors, the following guidelines have been put in place.

  1. We are now allowing visitors from 12:00 noon - 2.00pm, each patient is allowed 2 visitors at a time for one hour only, and all visitors must be 18+. We encourage family and friends to telephone patients instead of coming in to the hospital. You can either ring the switchboard or the direct room number if you have it.
  2. Contractors of the hospital -  we kindly ask that you do not visit the hospital unless providing an essential service. 

Thank you for understanding.

For more information go to:


Entry to the hospital grounds is available from Springvale Road, via the service lane.

Parking is located at the rear of the centre, with disabled parking spaces clearly marked and positioned close to the hospital entrances. First hour is free and then fees for parking apply.


The following bus lines travel past the Centre:

  • No. 742, Eastland to Chadstone
  • No. 850, Dandenong to Chelsea
  • No. 885, Glen Waverley to Springvale
  • No. 902, Airport West to Chelsea


The nearest train station is Glen Waverley, approximately 3.6km from The Victorian Rehabilitation Centre.


Reception can call you a taxi where required.

The Victorian Rehabilitation Centre is at 499 Springvale Road, Glen Waverley 3150, conveniently located between Waverley Road and Ferntree Gully Rd.

There a two large shopping Centre's, local to The Victorian Rehabilitation Centre = The Glen and Brandon Park Shopping Centre.


In the interests of healthcare and patient comfort, smoking is not permitted in the hospital building or throughout the hospital grounds, apart from the designated smoking area.


Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.


A patient's diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery. For this reason any food brought by visitors should only be consumed following consultation with nursing staff.

To accommodate family and friends, we have extended visiting hours from 10.00am to 8.00pm, 7 days a week.

If you are unable to visit during these times other arrangements can be made. Please contact the nurse caring for your relative or friend.

Children under 15 must be accompanied by an adult when visiting the hospital.

At times visitors may require to follow certain procedure to ensure the safety and care of patients is not compromised. Your cooperation with these procedures is greatly appreciated.

Reception Hours

Monday to Friday: 8.00am to 8.00pm
Saturday: 10.00am to 5.00pm
Sunday: 10.00am to 5.00pm

Consulting Suites Reception Hours

Monday to Friday: 9.00am to 5.00pm
Closed on weekends and public holidays

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