Visitor Information

COVID-19 Visitor Update 

[Last updated 12 July 2022]

We continue to prioritise the provision of a COVID Safe environment within our rehabilitation facilities and regularly review the risk of community transmission that may present through our visitors. As such, with the escalating levels of transmission within the community, our visiting conditions have been updated.

As of Wednesday 13 July 2022, we will be permitting only two (2) visitors (children included) per patient, per day, for a maximum of two (2) hours, except end of life, within the specified hours below.

Visiting hours will be as follows:

  • Monday–Sunday (including public holidays): 12:00pm to 6:00pm

Please note, only two (2) visitors will be permitted to enter a shared room at any given time and should that conflict with other visitors, they will be asked to visit in the patient lounge or wait until the room is unoccupied, or alternatively we can arrange an external area, weather permitting.

Visitors should NOT visit if they are unwell, have any flu like symptoms, or if they have been advised by the Department of Health to isolate.

Masks

Mask wearing is mandatory in all areas of our facilities at all times without exception.

The safety of our patients and staff remains our highest priority and we maintain strict safety protocols on site, including physical distancing, hand hygiene and wearing of masks on arrival.

Please be patient and pleasant with our staff as we support the ongoing need to balancing safety and contact between our patients with their families.

Thanking you for your understanding and cooperation in advance.

Entry to the hospital grounds is available from Springvale Road, via the service lane.

Parking is located at the rear of the centre, with disabled parking spaces clearly marked and positioned close to the hospital entrances. First hour is free and then fees for parking apply.

Buses

The following bus lines travel past the Centre:

  • No. 742, Eastland to Chadstone
  • No. 850, Dandenong to Chelsea
  • No. 885, Glen Waverley to Springvale
  • No. 902, Airport West to Chelsea

Train

The nearest train station is Glen Waverley, approximately 3.6km from The Victorian Rehabilitation Centre.

Taxi's

Reception can call you a taxi where required.

The Victorian Rehabilitation Centre is at 499 Springvale Road, Glen Waverley 3150, conveniently located between Waverley Road and Ferntree Gully Rd.

There a two large shopping Centre's, local to The Victorian Rehabilitation Centre = The Glen and Brandon Park Shopping Centre.

Smoking

In the interests of healthcare and patient comfort, smoking is not permitted in the hospital building or throughout the hospital grounds, apart from the designated smoking area.

Alcohol

Visitors or patients are not permitted to bring alcohol into the hospital. Alcohol can have significant adverse effects when combined with medications.

Food

A patient's diet whilst they are in hospital is related to their clinical condition and/or their stage of recovery, it is aimed to aid their path to a full recovery. For this reason any food brought by visitors should only be consumed following consultation with nursing staff.

Please see top of page for up to date visitor information.

If you are unable to visit during these times other arrangements can be made. Please contact the nurse caring for your relative or friend.

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